Purchase any Colgate Sensitive Pro-Relief Toothpaste range with Money Back Guarantee.
Get full refund if you are not satisfied with the toothpaste within 14 days of your purchase.
Campaign Period: 01 Jan to 31 Mar 2025
Submission Deadline: 31 Mar 2025, 2359hrs
To participate, please visit https://www.colgate-redemption.sg/colgate-sensitive-money-back-guarantee/
TERMS AND CONDITIONS
A. ELIGIBILITY
- This Promotion is open to all Singapore citizens, residents, work permit holders, valid Singapore pass holders and is valid in Singapore only.
- Participants must be at least 18 years of age, holder of a valid local bank account with PAYNOW linked to their mobile number.
- Person’s ineligible and excluded from this Promotion are: (a) Employees of ColgatePalmolive (Eastern) Pte Ltd and their advertising, fulfilment and promotion agencies.
(b) Affiliates and subsidiaries and the immediate families (spouses, and parents, siblings, children and each of their spouses and household members) of each of (a);
(c) Persons who are prohibited under the laws of their country of citizenship, residency or domicile to participate in any games of chance and/or skill, or this Promotion.
B. PROMOTION PERIOD
- The Promotion starts from 00:00 on 1 January and ends at 23:59 on 31 March 2025
C. HOW TO PARTICIPATE
- Purchase any Colgate Sensitive Pro-Relief Toothpaste range with Money Back Guarantee. Get full refund if you are not satisfied with the toothpaste within 14 days of your purchase.
- This Money Back Guarantee is available for purchase from these participating retailers:
- FairPrice
- Sheng Siong
- Cold Storage
- Giant
- Guardian
- Watsons
- Unity
- Redmart
- Shopee Colgate Official Store
- Lazada Colgate Official Store
- Amazon Colgate Official Store
- TikTok Colgate Official Store
- The Participating Colgate Sensitive Pro-Relief Toothpaste Products:
- Colgate Sensitive Pro-Relief (Original) 110g
- Colgate Sensitive Pro-Relief (Whitening) 110g
- Colgate Sensitive Pro-Relief (Complete Protection) 110g
- Colgate Sensitive Pro-Relief (Enamel Repair) 110g
- Colgate Sensitive Pro-Relief (Gentle Repair) 110g
- Colgate Sensitive Pro-Relief (Extra Strength) 110g
- Colgate Sensitive Pro-Relief (Extra Protect) 110g
- Submit your entry at https://www.colgate-redemption.sg/colgate-sensitive-money-back-guarantee/. Fill up all the required fields via the online portal and return the physical toothpaste to Letrain Redemption Centre via letterbox mail-out or drop off for a full refund
Mail to / Drop off your Colgate Sensitive Pro-Relief Toothpaste to:
Letrain Redemption Centre
2 Havelock Road, #03-03 Havelock 2, Singapore 059763
5. Strictly limit of two (2) units of participating product per person in a single receipt.
6. After completing the steps provided in paragraph C (4), the acknowledgement message will be sent to the participant via email notification in 5 working days for verification of receipt and facilitation of refund via PAYNOW.
7. Personal information (including images) collected or received from the Participants may be used by Colgate-Palmolive (Eastern) Pte Ltd, and/or their respective agents and agencies for the purposes of administering the Promotion, including conducting background check on the Participant’s identity and verifying their eligibility to participate and receive a reward. By participating in the Promotion, the Participant explicitly allows Colgate-Palmolive (Eastern) Pte Ltd and/or their respective agents and agencies to contact the Participant via the Participant’s particulars provided for such purpose. Colgate-Palmolive (Eastern) Pte Ltd and their respective agencies values all personal information received and shall not disclose or furnish the Participant’s personal information to any unrelated third parties (save for their respective agents and agencies for the purposes of the Promotion or where required by law).9
8. Each Participation shall be subjected to verification by its representatives. In the event that details are invalid as determined by the agency’s sole discretion, the Participation will be disqualified.
9. Participants are advised to snap a photo of the Proof of Purchase and keep the Proof of Purchase for record purposes.
10. Multiple entries are not permitted.
D. MONEY BACK GUARANTEE REFUND
- The full refund will only be on participating products as per stated on paragraph C(3).
- Refund amount will be based on valid receipt purchased within promotion period.
- The refund will be done via PAYNOW to the participant’s mobile number. The recipient’s name of the PAYNOW account must correspond to the participant’s name.
- The refund will only be activated upon receiving of the physical toothpaste from the participating range. Refund request will be disqualified if we did not receive the valid toothpaste return within 5 days of the submission.
- The Agency reserves the right to refuse refund if the mobile number is invalid and/or the recipient’s name of the PAYNOW account does not match with the participant’s name.
- The Agency, Colgate-Palmolive (Eastern) Pte Ltd and its affiliates, subsidiaries and related companies shall not be liable for warranties, maintenance, taxes or any additional costs of the refund. Refund will be issued and valid only in Singapore.
- The refund will be activated within 5 working days, upon validation of the refund submission and the receiving of the physical toothpaste.
E. VERIFICATION
- Participations submitted are subject to verification. Any Participation that is illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing typographical, mechanical or other errors or the printing is unclear or does not contain information or proof of purchase required in the Participating Form is invalid.
- All Participation (including the Proofs of Purchase) submitted shall be classified as the property of the Agency and will not be returned.
- The Agency’s decision on all matters relating to the Promotion is final, conclusive and binding. No correspondence will be entertained.
F. OTHER CONDITIONS:
- All promotional materials, including details on Participation and Rewards form part of these Terms and Conditions. In the event of any inconsistency between these Terms and Conditions with any advertising, promotional or publicity materials in relation to or in connection with the Promotion, these Terms and Conditions shall prevail.
- The Agency and/or Colgate-Palmolive (Eastern) Pte Ltd, is not and shall not be held responsible for any delay, error or any other problems in the operation of the Promotion caused by or arising from breakdown, technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email on account of technical problems and/or traffic congestion on the Internet and/or at any web site or the telecommunication service or a combination thereof, including injury or damage to any participants or to any other person’s computer or mobile phone related to and/or resulting from participating or downloading materials in or in connection with the Promotion.
- In no event will Colgate-Palmolive (Eastern) Pte Ltd and their respective parents, affiliates, subsidiaries and related companies, their respective advertising or promotion agencies or their respective officers, directors, employees, members, shareholders, attorneys, representatives and agents (collectively, “Affiliates”), be responsible or liable for any damages or losses of any kind, including but not limited to direct, indirect, incidental, consequential, special or punitive damages arising out of any the Participant’s acceptance of the Rewards or their entry into the Promotion. By entering into the Promotion, participants hereby release and agree to hold harmless the Colgate-Palmolive (Eastern) Pte Ltd and their Affiliates from and against any and all rights, demands, claims, causes of action, losses, damages, costs and expenses whatsoever that they may have, or which may arise, whether in whole or in part, and whether directly or indirectly.
- The Colgate-Palmolive (Eastern) Pte Ltd and their Affiliates make no warranty of anykind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose of any of the rewards. Without limiting the generality of the foregoing or anything in these Terms and Conditions, Colgate-Palmolive (Eastern) Pte Ltd and their Affiliates are not liable for any defect in the Rewards. For the avoidance of doubt, no provision in these Terms and Conditions shall be construed as limiting the liability of any party for death or personal injury caused by such party’s negligence or any liability which cannot be excluded under the laws of Singapore.
- Notwithstanding any of the foregoing, the Agency reserves the right to amend, add, replace, vary and/or modify these Terms and Conditions without giving prior notice. Participation into this Promotion confirms acceptance of these Terms and Conditions and any amendments, additions, replacements, variations and modifications hereto, which shall be final and binding in all respects.
- A person who is not a party to any of the agreements governed by these Terms and Conditions shall have no rights under the Contracts (Right of Third Parties) Ac (Cap. 53B), or any amendment thereto, to enforce any term of such agreement.
- This Promotion and the Terms and Conditions shall be governed by the laws of Singapore. The parties hereby submit to the exclusive jurisdictions of the courts in Singapore.
- Further to the Privacy & Cookie Policy, and notwithstanding any existing registration with the DNC Registry, individual will receive information about the goods and services which may be provided by Colgate-Palmolive (Eastern) Pte Ltd and their partner outlets, including (but not limited to) offers, personalized updates, promotions, sales and marketing communications, and information about new goods and services, via newsletters, emails and/or text messages.
- For any redemption related enquiries please contact Letrain Redemption Centre at the following email address: contact@colgate-redemption.sg.
